Getting Started

What kind of books do you sell?

We sell audiobooks. 

How can I find my audiobook of choice?
If you want to find your book of choice, try searching our website. You can search for it by genre or refer to the lists on our website. We have different categories that include popular authors and titles. The only thing you need to know is the name of the author and title which you can search on our website and order it right away.

Do you sell eBooks?
No, we do not sell eBooks

Can I order a book that is not available?
No, only audiobooks which is in stock is available.

Are these audiobooks originally from publishers?
Yes, all of our audiobooks have edition and publisher details which depicts their authenticity.

Do you offer gift cards?
No gift card is available on our site

Do you allow audiobook exchange?
Please read our Return and Refund policy

ORDERING AT AUDBOOKER

I accidentally ordered an extra audiobook. Can I return one?
Yes, we value of user to get the best out of our site. Please contact us with order number and we will cancel extra audiobook.


How can I cancel my order?
Login to your account and click on orders. From there, you can cancel your order. You can also contact us [email protected] or call us at +19093123958 regarding order cancellation.
Note: You cannot cancel your order if your order is delivered to your email and it was opened.

Do you offer any modifications once I place the order?
No, once you place your order, it is non-modifiable.

Can I change my email address details after placing an order?
Yes, you can. If you wish to change your email address, immediately contact us

How will I receive my order confirmation?
You will receive order confirmation through the email you provided in your account on our website while making the purchase.


PAYMENT DETAILS

What payment methods are accepted at Audbooker?
Accepted payment methods are Visa, Mastercard, Discover, Amex, and PayPal.

How can I save or remove my payment details?
To add or remove payment details, simply login to your account at our website and click on billing. There, you can make changes to your credit card details.


DELIVERY DETAILS

Do you deliver to any email address?
We can deliver audiobooks to any email address
Please note that in your email inbox there must be enough space to download audiobooks.



Delivery time?
Delivery is instant after purchase to client email. The download link is available in my account section on our site.

Why can't I find a delivery email?
Audiobooks is sent instant after purchase if you can't find it please check your Trash or Spam folders
If you still can't find it please contact us


RETURNS & REFUNDS


What if I receive the wrong audiobook?
We are sorry for any inconvenience. In case you have received the wrong audiobook, immediately contact us and we will fix this error.

How can I make a refund?
Yes, you can get a refund within 30 days after you have bought the item. Please note that you must comply with our return policies to make the refund. You can also contact us at [email protected] for your general queries.

What is your return policy?
We offer a 100% money-back guarantee if you return was accepted. Please note that any object must comply with our conditions to fulfill the return criteria. Kindly visit our return policy page for a better understanding.